A traveller and horse leaving a contemporary Chinese serai under a star-filled sky
Serai Sanctuary · China-side commercial partner

We help brands build with China.
Not simply buy from it.

Brand thinking, local market understanding and China-side execution — turning the right Chinese capability into a product, collection or commercial opportunity that belongs in your world.

Brand first · Product second · Sourcing follows
01 · Who we are

Global operators.
Deep China roots.

We work where brand strategy meets local execution: understanding the customer, finding the credible opportunity, then navigating the people, suppliers and operating details required to make it real.

Brand & Commercial Strategy · China Market Intelligence · Product & Supply-Chain Development · Cross-Border Execution

02 · Why Serai

A place between where you are and where your brand could go.

Serai Sanctuary Limited · 上觀文化科技有限公司

Historically, a serai was a resting place along the great trading routes — where merchants, goods, ideas and cultures met before continuing their journey.

That idea sits at the heart of Serai. We are a meeting point between international brands and China: a place to understand where your brand stands, discover what China can add to its next chapter, and connect the right cultural, commercial and manufacturing capabilities to make it real.

上觀 — to look from a higher perspective: beyond a single product or transaction toward the wider opportunity, positioning and path forward.

TaoByMelody is the customer-facing world created by Serai Sanctuary. Melody, our founder and China-side lead, gives that world a human point of connection — while the work behind it is delivered through Serai’s broader team, partners and China-side network.

SERAI SANCTUARY LIMITED · 上觀文化科技有限公司
The company & operating platform
↓
TAOBYMELODY
The customer-facing brand
↓
MELODY
Founder & China-side lead
A meeting point. A commercial bridge. A place to move forward.
The SERAI method
SScanUnderstand your brand.Brand · audience · market · ambition
EExploreFind the opportunity.White space · China fit · commercial potential
RReachConnect the right China capability.Supplier · maker · technology · access
AAdd ValueTurn capability into a brand proposition.Product · story · margin · differentiation
IImpactMake it commercially real and repeatable.Production · delivery · growth · continuity
➜➜➜➜➜
SERAI
From brand understanding
to commercial reality.
03 · Experience behind Serai

Built by people who have operated at scale.

Our team brings experience across brand operations, internet platforms, energy, cross-border business and China-side execution — with professional backgrounds spanning Alibaba, Ant Group / Alipay, NetEase and ExxonMobil.

Former-employer experience · shown for professional background, not endorsement

AlibabaFORMER TEAM EXPERIENCEANT GROUPAlipayFORMER TEAM EXPERIENCENetEase网易FORMER TEAM EXPERIENCEExxonMobilFORMER TEAM EXPERIENCE
12+
YearsCross-border operating experience
100+
Supply PartnersFactories & specialist workshops
¥20B+
Platform GMVManaged across prior roles
30+
MarketsInternational commercial perspective
04 · What we do

Three ways to enter China with us.

01 · Product & Brand Building

Build a credible next product line around your brand.

Heritage & wellness or smart manufacturing — selected around your audience, positioning, price and commercial ambition.

Explore Product Worlds
02 · Chinese Experiences

Enter China through perspective, access and coordination.

Chinese Metaphysics · China Sourcing Journey · Medical Journey.

Explore Chinese Experiences
03 · Work With Us

Bring us the business question, not just the SKU.

Brand development · China sourcing · Commercial execution.

Start a Conversation
05 · Two Chinas we know

The oldest wisdom.
The newest making.

Our China is not one category. We work across cultural and wellness knowledge refined over centuries, and a fast-moving manufacturing ecosystem building what comes next.

Sacred ScentCeramicsHerbal BathMeridian & Gua ShaSacred Ritual
Chinese Heritage & Wellness

Wisdom translated for modern brands.

Scent · Porcelain · Herbal Bath · Meridian & Gua Sha · Sacred Ritual

Explore heritage products
Digital MakingSmart AppliancesRoboticsSmart PetDrones
China Smart Manufacturing

Technology moving at China speed.

Smart Appliances · Robotics · Pet Tech · Connected Living · Digital Making

Explore smart manufacturing
06 · China, beyond products

Perspective. Access.
Practical coordination.

Serai also opens doors into China through curated cultural, business and medical experiences — each supported by people on the ground.

07 · More than sourcing

We don’t start with a catalogue.
We start with your brand.

Generic Trading
Catalogue↓Find product↓Quote↓Ship

Transaction-led. Product first.

THE SERAI METHOD
SERAI

Brand understanding becomes commercial reality through one connected method.

S
canUnderstand your brand.
→
E
xploreFind the opportunity.
→
R
eachConnect the right China capability.
→
A
dd ValueTurn capability into a brand proposition.
→
I
mpactMake it commercially real and repeatable.
Brand first → opportunity → capability → value → commercial impact
08 · Commercial model
10%

One disclosed service fee.
Based on confirmed product purchase value.
No hidden supplier margin.

What the fee is actually for.

Strategy

Brand positioning
Opportunity mapping
Assortment
Commercial proposition

Build

Supplier selection
Negotiation
Product development
Story & packaging direction

Execute

Sampling & production
QC
Certification coordination
Logistics

09 · Built by operators

People on the ground.
Commercial judgement behind every project.

Serai team at work
China-side field work
Melody — Founder and China-side lead
Serai team visit
Product and supplier review
Serai team field work

Real operators, not a directory.

Our background spans brand operations, internet platforms, cross-border business and China-side execution. We evaluate opportunities through the lens of the brand, customer and market they need to serve.

A human point of connection.

Melody · Founder & China-side Lead.
TaoByMelody gives Serai a personal point of connection, supported by the wider operating team, partners and specialist network behind each project.

10 · China, on the ground

We know China because
we work inside it.

Heritage

Materials, makers, specialist workshops and the details that never appear in a generic catalogue.

Manufacturing

Modern production ecosystems across appliances, robotics, pet tech and digital making.

Commercial

Markets, supplier meetings and focused China routes built around the questions that matter to your business.

Our advantage is not a database of factories. It is knowing where to look, who to speak to, what to question and how to turn China-side capability into a commercially relevant solution.

11 · Where next

What brings you to China?

A product to build, an opportunity to explore, or an experience to enter — start with us.